Terms and Conditions

1. Booking and Payment:

• Advance Notice: Orders for Brunch, Lunch, Dinner by design must be placed at least 1 week in advance. For all other categories, please place your order at least 72 hours in advance.
• Invoice Validity: Invoices are valid for 48 hours.
• Payment Methods: We accept payments via Credit Card, PayPal, Bank Transfer, CashApp.

2. Cancellations and Refunds:

• No Refunds: All payments made are non-refundable.
• Securing Your Date: The initial deposit secures your spot. We may turn down other orders to fulfill your request.

3. Customizations and Special Requests:

• Additional Charges: Custom orders, such as themed charcuterie boards or specific menu modifications, may incur additional charges. Please notify us at the time of booking.
• Advance Planning: For special events or catering, we recommend discussing your needs with our team at least 7 days before the event for the best experience.

4. Delivery and Pickup:

• Delivery Fee: Delivery is $1.50 per mile both ways from Winston Churchill High School in Potomac.
• Pickup Option: Pickup is available from Winston Churchill High School, near the stadium entrance in Potomac. Please inform us if you wish to arrange for pickup.
• Timely Collection: All orders should be picked up during the designated time slots. Delays may incur additional charges.

5. Liability and Allergies:

• Allergen Information: Glamour and Gourmandise is not responsible for allergic reactions, dietary restrictions, or sensitivities. Our products may contain or come into contact with Milk, Eggs, Peanuts, tree nuts, Fish, Shellfish, Wheat, Soy, or other allergens.
• Customer Responsibility: It is your responsibility to inform your guests of potential allergen risk and take appropriate precautions.

6. Food Quality and Storage:

• Freshness: We recommend consuming all food on the day of delivery or pickup for optimal freshness.
• Transportation: Products should be transported on a flat surface, away from direct sunlight and heat or use a cooler or heat storage bags depending on the items.
• Storage Liability: Glamour and Gourmandise is not responsible for the quality of food once it has left our possession or has been stored improperly.

7. Event Requirements and Setup:

• Setup Needs: For events featuring grazing tables or similar setups, please discuss specific requirements with us at booking.
• Additional Equipment: If you need serving equipment (e.g., serving platters, utensils, tables) not included in your package, please request these at the time of booking. Additional charges may apply.

8. Photographs and Promotion:

• Marketing Use: We may take photographs of the food and event for marketing purposes. By placing an order, you consent to the use of these photos in our promotional materials, social media, and website without any compensation.

By placing an order with Glamour and Gourmandise, you agree to these terms and conditions. We are committed to providing a luxurious and seamless experience and look forward to making your event unforgettable!